Exterior aerial shot of the California Academy of Sciences
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In response to the latest guidelines and information from local and state public health authorities, the Academy will be temporarily closed to the public, effective March 12 at 5 pm.

As a leading scientific institution and trusted community space, we remain committed to following the recommendations of public health authorities and will continue to act in an abundance of caution with the health and safety of our visitors, staff, and volunteers as our top priority and responsibility.

We encourage everyone to stay healthy, informed, and updated with resources from the San Francisco Department of Public Health, the Centers for Disease Control and Prevention, and the World Health Organization. We will also be posting regular updates on this page and on Twitter.

The Academy deeply appreciates the patience, support, and understanding of our community, and we look forward to welcoming you back to the museum when it is safe to do so.

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Check out our livestream and Reddit AMA with Shannon Bennett, PhD, the Academy's Chief of Science. An infectious disease expert, Dr. Bennett answered questions submitted via social media about coronaviruses and COVID-19.

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Frequently asked questions

View the FAQs below for additional information and resources. Click the plus sign (+) next to each question to expand.

What can I do to stay healthy and prevent community spread of COVID-19?

Common-sense hygiene and the usual tactics used to prevent seasonal colds and flu are super important in the fight against COVID-19:

  1. Wash hands with soap and water frequently for at least 20 seconds. If you don’t have soap and water handy, use hand sanitizer that contains at least 60% alcohol.

  2. Cover your cough or sneeze with a tissue, and throw the tissue away.

  3. Avoid touching your face, especially eyes, nose, and mouth.

  4. Practice social distancing: Avoid unnecessary travel, don’t shake hands or hug, and try to stay at least six feet away from people. Greeting alternatives include waving and elbow bumps.

  5. If you are sick, stay home. If you have flu-like symptoms, call your doctor.

    And last but not least:
     

  6. Don’t panic! We’re all in this together, even if we have to stay six feet apart for a while. Be kinder than necessary to family, friends, neighbors, first responders, food service workers, medical professionals, and yourself.
What kind of safety precautions are in place at the museum?

The Academy implemented a number of extra cleaning and hygiene protocols in the days prior to closure:

  • Increasing routine cleaning and disinfecting of commonly-touched spaces and surfaces, including restrooms, tabletops, handrails, doors, exhibit touch screens, and elevator buttons

  • Providing additional hand sanitizer dispensers in our visitor locker room and within our dining spaces, as well as at business reception and in common office areas

  • Encouraging all visitors and staff to practice healthy habits, including frequent and thorough hand washing for 20 seconds with soap and water, covering coughs and sneezes with a tissue, and staying home if you are sick or not feeling well

  • Reducing the density of visitors permitted at any given time in public exhibit areas like the planetarium, earthquake simulator, and rainforest to encourage social distancing among and between visitors and staff

Who is taking care of the animals while the Academy is closed?

While many Academy staff will work remotely during our temporary closure, a limited number of essential personnel will have access to the museum to continue providing the highest level of care for our 38,000+ live animals and keep the building and its critical systems running. These staff members will practice social distancing and implement rigorous safety protocols while at work to reduce any health risks.

Want to learn more about how we keep our animals healthy and active? Watch our video on animal enrichment.

What happens if I already purchased tickets?

If you purchased tickets for Daytime Admission, NightLife, or any other Academy event scheduled during the time of our temporary closure period, we will refund your order to the original form of payment within 5-7 business days. If you do not receive your refund within seven business days, please contact us and provide your order number. We appreciate your patience as we process these refunds.

Where can I learn more about COVID-19?

As a scientific, research, and educational institution, the Academy believes it’s more important than ever to seek out COVID-19 information from reliable, science-based sources. Here are some links from trusted international, national, and local public health authorities to help you stay informed:

World Health Organization (WHO):

Centers for Disease Control and Prevention (CDC):

City and County of San Francisco:

Academy @ Home

Keep your mind open while the Academy is closed with an eclectic array of science content for all ages and all places.